Clients

Public sector / public services

Financial and professional services

Not for profit / Education

Other

Who we’ve worked with

Why CX Training?

Your team, your customers, your CX Training

Our workshops will be tailored to your unique requirements. We’ll liaise with you to understand your organisation’s goals, your team’s challenges, and your overall strategic objectives to tailor a customer service learning program that delivers the results you need.

We challenge mindsets to change behaviours

Most training providers focus on content and skills. This approach doesn’t lead to true behavioural change because people haven’t been challenged. They hang on to the mindsets and excuses they have always had. At CX Training, we don’t just work off a script, we work on people. We facilitate insightful self-awareness and challenge limiting beliefs and excuses. Then we lay the skills on top, resulting in learning outcomes that stick. We challenge, we break down barriers, but we also have fun.

We’ll help you make it stick

Bringing about behavioural change often requires more than just a group training session. We would love to support you  in driving change internally through coaching, leader support, webinars, micro-learning or a follow-up implementation workshop.